2017 Malcolm Baldrige National Quality Award
Adventist Health Castle is extremely honored to have won the Malcolm Baldrige National Quality Award in 2017. This is the highest level of national recognition for performance excellence that a U.S. organization can receive. To earn this award, Castle demonstrated continuous improvement practices for delivering health care services, exhibited efficient and effective operations, and revealed systematic methods for engaging and responding to patients and other stakeholders. In addition, Castle demonstrated exceptional results in patient safety, patient experience, workforce engagement, and financial performance. Castle is the first organization in Hawaii to earn this award.
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